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User Roles and Permissions

Complete reference guide for user permission levels in Otto

Overview

Otto offers different permission levels to control what users can see and do within the platform. Each role is designed for specific responsibilities and access needs.


Permission Matrix

The table below shows which actions each role can perform:

PermissionOrganization AdminOrganization UserClientRead-Only
View Client DataXXXX
Download ReportsXXXX
Add AccountsXXX
Add and Edit TransactionsXXX
Add and Edit Private AssetsXXX
Resync AccountsXXX
Edit AccountsXX
Add and Edit EntitiesXX
Help Desk AccessXX
Add and Edit ClientsX
Add and Edit UsersX
View All Clients and UsersX

Role Descriptions
Organization Admin

Full access to all features within the organization. Organization Admins can manage users, clients, organization settings, and have complete visibility across all data.

Key Capabilities:

  • Create and manage user accounts
  • Create and manage clients
  • View all clients and users in the organization
  • Full access to all client data, accounts, and transactions
  • Configure organization-wide settings
Organization User

Can view and edit data across assigned clients. Organization Users can manage entities, accounts, and transactions but cannot manage users or clients.

Key Capabilities:

  • Add and edit entities for assigned clients
  • Add and manage accounts and wallets
  • Edit transactions and private assets
  • Access help desk features
  • Download reports

Limitations: Cannot manage users, cannot create or edit clients

Client

Can view and edit their own client data. Client users have full control over their accounts and transactions but limited access to organizational features.

Key Capabilities:

  • View assigned client data
  • Add and manage accounts
  • Edit transactions and private assets
  • Resync account data
  • Download reports

Limitations: Cannot edit accounts, cannot manage entities, no access to other clients

Read-Only

View-only access to assigned client data and reports. Read-Only users cannot make any changes to data.

Key Capabilities:

  • View client data
  • Download reports

Limitations: Cannot create, edit, or delete any data


Client Visibility

User access to clients is controlled through client assignments:

  • Organization Admin: Automatically has visibility to all clients in the organization
  • All Other Roles: Must have specific clients assigned after account creation

Note: When creating a new user with a non-admin role, you'll need to assign client access after the account is created. See the Adding and Managing Users guide for details.

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